Software Products

IT Dynamics has its own set of products, which are deployed out of the box, serving standard business.
Based on market researches, our software development teams produced applications which are designed to help in managing your organization depending on the market's needs.

IT Dynamics products are guaranteed to be reliable and user-friendly. Full support is provided to those software products to guarantee they are up and running 24/7

Dynamics Incident Management

Manage your customers helpdesk complains through a reliable Problem Ticketing web application

Allow your business to be open 24/7
Reliable graphical interface for your external customers to send their complains
Prioritize the tickets based on its impact
Email notifications to customers and agents regarding the ticket status
Measure your staff’s effectiveness of resolving issues

Dynamics CRM

Small to Medium Business CRM, which helps your organization get onto the ITIL first steps, keeping track of your customers need for better sales and marketing campaigns management.

Prospect and Customer Targeting
Opportunity Management
Lead Management
360-Degree Customer Activity History
Email, Calendar, and File Management

Dynamics POS

A fully integrated Point of Sale application specially designed for restaurants that wish to serve their customers rapidly and effectively.

Menu list
Single click orders
Print receipts
Track orders
Modify orders
Email campaigns